Hey, I'm @MohalBansal.
I’m a Business Analyst and Product Owner who aims to help other creatives build out their portfolios, skillset, and businesses.
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My Background / About Me
As an IT professional with over 7 years of experience in software development and product management across diverse organizations. I have developed a strong understanding of software architecture, design patterns, and system integration to develop robust and scalable applications. I have gained knowledge and expertise in identifying and creating product features that are delivered as part of the Engineering Services product roadmap by designing and prioritizing features based on organizational trends and stakeholder needs.
My vibrant experience has enabled me in evaluating client needs and identifying areas for improvement; implementing various service improvement plans/ budgetary controls for enhancing existing business processes as well as maintaining consistent cash flow and meeting financial expectations from the assigned projects. I have been proficient in managing multiple projects through task, milestone, and objective tracking along with metric reporting.
Skills
Education.
Experience.
Defined the product vision & roadmap, aligning business objectives with customer needs and market demands.
Utilized Scrum methodologies to facilitate sprints, manage backlogs using JIRA and Confluence.
Drove customer retention strategies by implementing predictive analytics & personalized retention campaigns, reducing churn by 18%.
Designed & implemented a real-time churn prediction model using machine learning, achieving a high AUC score of 0.92.
Developed scalable data pipelines integrating multiple data sources using Apache Kafka and AWS Redshift.
Automated customer behavior monitoring with AWS, enabling proactive, data-driven retention strategies.
Built interactive reports & dashboards providing actionable insights for stakeholders, leveraging advanced data visualization tools.
Led a team of six developers, conducting code reviews and ensuring timely delivery of high-quality features.
Delivered advanced analytics with actionable insights, improving recruiter productivity by 35% and reducing time-to-hire by 40%.
Conducted end-to-end analysis of employee engagement survey data, uncovering key trends and presenting insights that informed leadership decisions around retention and workplace culture improvements
Certification
